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The following describes a functionality that is implemented in the system.
 
User Story ID10774
User Story NameVisualization and Grouping of Upcoming Activities in Opportunities
OverviewAn enhancement was implemented in the Opportunities entity that allows sales users to view not only the last closed activity but also the next scheduled activity, providing greater control and visibility over follow-ups, assigned owners, and the dates of upcoming actions associated with each opportunity.
 
How to Use itTo use this functionality, open a record from the Opportunity entity and select the Activities tab. In the Activity Management History section, where the historical record of activities is displayed, the system now shows a new section called “Next Scheduled Activity.” This section displays information about the next scheduled activity associated with the opportunity.