The following describes a functionality that is implemented in the system.
| User Story ID | 11062 |
| User Story Name | Adjust process SP024 |
| Overview | To implement this functionality, the scheduled process SP024 was reviewed and adjusted because it was generating a timeout. The component CA.Case.AutomaticCloseWaitingForDetails was modified to optimize its execution and prevent timeouts. The process logic was refined to improve performance and ensure that the automatic case closure runs efficiently without exceeding execution limits. |
| How to Use it | To use this functionality, go to the Recurring Processes menu, select the SP024 recurring process, and delete it. The system will then send the corresponding notification confirming that the process was successfully removed. |