The following describes a functionality that is implemented in the system.
| User Story ID | 11186 |
| User Story Name | Manual Activation of Portal User from Contact Record |
| Overview | A new feature allows administrators to activate a contact as a self-service portal user directly from the Contact form using the “Activate as Portal User” button. When triggered, the system automatically:
This functionality simplifies and standardizes the process of granting portal access to customers. |
| How to Use it |
Note: The button is available only when the feature flag EnablePortalUserCreation is enabled. |
